Who is responsible
Shaanxi Rainwood Biotech Co., Ltd., Rm 218, Tangxing Digital Bldg, #6 Tangxing Rd, Xi'an, Shaanxi, China, is responsible for the contact details submitted through this website. Privacy questions can be sent to info@rainwoodbio.com.
What we collect
The inquiry form collects your name, company, work email, country or market, product interest, quantity, application, and the message you write. A hidden anti-spam field is also present and is not used for any other purpose.
The site does not set advertising cookies. If analytics is enabled at deployment, we use a cookie-free, privacy-friendly analytics service that records page views and conversion events without cross-site tracking or personal profiles. Hosting infrastructure may process standard server logs, including IP address, for security and reliability.
Why we use it
We use inquiry details to respond to your request, prepare a quotation, arrange samples, and maintain the commercial record of the conversation. The lawful basis is our legitimate interest in responding to a business request, or your consent where consent is required.
We do not sell contact details, and we do not add inquiry contacts to a marketing list without a separate opt-in.
Who processes it
Form submissions may be processed by a form-handling provider acting on our instructions, and messages are received in our business email system. Technical service providers may process data on our behalf under confidentiality obligations.
Because we are based in China and work with overseas buyers, inquiry data may be transferred internationally. We keep the data limited to what is needed to answer the request.
How long we keep it
Inquiry records are kept for as long as needed to handle the request and the resulting commercial relationship, then for the period required by applicable record-keeping rules. You can ask us to delete an inquiry that did not lead to an order.
Your choices
You can ask for access to the details you submitted, correction of inaccurate details, or deletion where there is no continuing legal or contractual reason to keep them. Write to info@rainwoodbio.com and we will respond within a reasonable period.